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  3. Gender differences and employee performance: evidence from the restaurant industry
Gender differences and employee performance: evidence from the restaurant industry
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Gender differences and employee performance: evidence from the restaurant industry

Asadullah, M. A

Gender differences and employee performance: evidence from the restaurant industry

Asadullah, M. A ; Sharif University of Technology | 2021

222 Viewed
  1. Type of Document: Article
  2. DOI: 10.1016/j.jhtm.2021.06.015
  3. Publisher: Elsevier Ltd , 2021
  4. Abstract:
  5. In the context of career development and professional growth, people use their skills and seek several tactics in order to obtain favors from their seniors. This study seeks to explore employees' ingratiatory behavior, which is the employee's helping behavior and the supervisors' ratings of the employee's task performance, with respect to the employee’’ gender. This study employed a one-way analysis of variance (ANOVA) to test the hypotheses, which were based on the data collected from 248 restaurants in Pakistan. The results demonstrated that the differences in the employee's ingratiatory behavior was statistically insignificant. In addition, the results also showed that the difference in the employee's helping behavior was statistically significant. The empirical findings of the study highlight the gender differences regarding how employees ingratiate themselves and the employee performance, and the effects of these types of tactics based on the gender differences are explained. This study discusses guidelines for policy makers and practitioners with reference to employee performance-based ingratiation behavior, the helping behavior of the employees, and the supervisors' rating of the employees' performance. © 2021 The Authors
  6. Keywords:
  7. Ingratiation ; Employees' helping behavior ; Supervisors' rating ; Employees' performance ; Gender differences
  8. Source: Journal of Hospitality and Tourism Management ; Volume 48 , 2021 , Pages 248-255 ; 14476770 (ISSN)
  9. URL: https://www.sciencedirect.com/science/article/abs/pii/S1447677021001029