Multimedia-supported virtual experiment for online user–system trust studies

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Semsar, A

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Type of Document: Article
DOI: 10.1007/s00530-016-0519-4
Abstract:
Ambient Intelligence environments detect and respond to users needs, actions, behaviors and feelings. In the presence of interaction conflicts, user trust plays an important role in accepting Ambient Intelligence environments for living, working, etc. In this paper, we propose a multimedia-supported virtual experiment for online user–system trust studies. We conduct web-based experiments to gather data from a large number of online participants. Subjects experience the environment through an intelligent environment web-based 3D simulator. Our proposed approach can be utilized to measure trust not only in the presence of interaction conflicts, but also in the presence of any other variability that is hypothesized to have an effect on user trust in such environments. © 2016, Springer-Verlag Berlin Heidelberg
Keywords:
Virtual experiment ; Artificial intelligence ; Websites ; Ambient intelligence ; Intelligent environment ; Online users ; Trust measurement ; Virtual experiments ; Web based ; Virtual reality
Source: Multimedia Systems ; Volume 23, Issue 5 , 2017 , Pages 583-597 ; 09424962 (ISSN)
URL: https://link.springer.com/article/10.1007/s00530-016-0519-4